Hi, I am talking about queue only.In my case I want agent not to invalidate queue even if they have permissions I want them to take an approval from admin and then only disable queue.Can this be possible. On Wed, Mar 10, 2010 at 5:28 PM, Marco Vannini wrote:

not so clear... why someone should activate or deactivate queues so dinamically ? are you talking about ticket perhaps ?

On Wed, Mar 10, 2010 at 12:51 PM, manish ramteke < manish.s.ramteke@gmail.com> wrote:

...

Hi,

Please help me with this.

On Wed, Mar 10, 2010 at 1:09 PM, manish ramteke < manish.s.ramteke@gmail.com> wrote:

...

Hi,

Is there a way by which agent will need a approval before any agent with permissions to invalid a queue tries to invalid a queue.

Thanks and Regards, Manish Ramteke

Regards, Manish Ramteke

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