20 Oct
2011
20 Oct
'11
3:44 p.m.
Hello, The customer info that is retrieved by the Active Directory, is stored somewhere in the database? I needed to make a select that get the UserComment from a ticket Thanks
20 Oct
20 Oct
9:28 p.m.
Hi Wagner, no, it is not stored in the database. If you need to have customer details stored permanently in the database you could use this Feature Add-on: http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/... On 20.10.2011, at 17:44, Wagner wrote:
The customer info that is retrieved by the Active Directory, is stored somewhere in the database?
-- Cheers, Nils http://webint.cryptonode.de / a Fractal project
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Wagner