
Hi, I would like to add a rss fedd in the dashboard. I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/ But, i've add thi sto the Config.pm and the system has stop working, could you give me more info where to add the script in the config.pm. Thx _________________________________________________________________ Naviguez en toute sécurité: téléchargez Internet Explorer 8 http://www.microsoft.com/belux/fr/windows/internet-explorer/

I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right?

Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? _________________________________________________________________ Internet Explorer 8: le navigateur le plus utilisé au monde. http://www.microsoft.com/belux/fr/windows/internet-explorer/

The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," ________________________________ From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? ________________________________ Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant!http://www.microsoft.com/belux/fr/windows/internet-explorer/

ok , i understand, in my browser it appear correctly with the -> Any idea where whe have to add this script in the Config.pm ? Thx From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Fri, 9 Jul 2010 08:41:42 +0000 Subject: Re: [otrs] RSS fedd in dashboard The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant! _________________________________________________________________ Naviguez en toute sécurité: téléchargez Internet Explorer 8 http://www.microsoft.com/belux/fr/windows/internet-explorer/

ok , i understand, in my browser it appear correctly with the ->
Any idea where whe have to add this script in the Config.pm ?
Oh, in that case.. Sorry :) And, you appear to be right, when I check the page from home it appears correct. But from work, I get the erroneous translation. Sorry, I cannot offer much more insight.

Try it on your test system :-) I added it to the beginning of the config.pm file and this worked fine for me. The news Ticker then works ok. ________________________________ Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 11:09 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard ok , i understand, in my browser it appear correctly with the -> Any idea where whe have to add this script in the Config.pm ? Thx ________________________________ From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Fri, 9 Jul 2010 08:41:42 +0000 Subject: Re: [otrs] RSS fedd in dashboard The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," ________________________________ From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/ http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? ________________________________ Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant! http://www.microsoft.com/belux/fr/windows/internet-explorer/ ________________________________ Naviguer en toute sécurité? Téléchargez Internet Explorer 8 avec filtre anti-virus http://www.microsoft.com/belux/fr/windows/internet-explorer/

Hi, I also add it in the begginig of Kernel/config.pm But nothing change in the dashboard :( package Kernel::Config;$Self->{'DashboardBackend'}->{'0415-RSS'} = {'Block' => 'ContentSmall','CacheTTL' => '600','Default' => '1','Description' => 'Heise Newsticker','Group' => '','Limit' => '5','Module' => 'Kernel::Output::HTML::DashboardRSS','Title' => 'Heise News','URL' => 'http://www.heise.de/newsticker/heise-atom.xml' };sub Load { my $Self = shift; # --------- Date: Fri, 9 Jul 2010 11:39:21 +0200 From: Michael.James@unitymedia.de To: otrs@otrs.org Subject: Re: [otrs] RSS fedd in dashboard Try it on your test system J I added it to the beginning of the config.pm file and this worked fine for me. The news Ticker then works ok. Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 11:09 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard ok , i understand, in my browser it appear correctly with the -> Any idea where whe have to add this script in the Config.pm ? Thx From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Fri, 9 Jul 2010 08:41:42 +0000 Subject: Re: [otrs] RSS fedd in dashboard The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant! Naviguer en toute sécurité? Téléchargez Internet Explorer 8 avec filtre anti-virus _________________________________________________________________ Surfez sans laisser de traces: téléchargez Internet Explorer 8 http://www.microsoft.com/belux/fr/windows/internet-explorer/

Open the Options field on the Dashboard, is Heise News listed there? Mine works on OTRS 2.4.7. ________________________________ Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 12:16 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard Hi, I also add it in the begginig of Kernel/config.pm But nothing change in the dashboard :( package Kernel::Config; $Self->{'DashboardBackend'}->{'0415-RSS'} = { 'Block' => 'ContentSmall', 'CacheTTL' => '600', 'Default' => '1', 'Description' => 'Heise Newsticker', 'Group' => '', 'Limit' => '5', 'Module' => 'Kernel::Output::HTML::DashboardRSS', 'Title' => 'Heise News', 'URL' => 'http://www.heise.de/newsticker/heise-atom.xml' }; sub Load { my $Self = shift; # --------- ________________________________ Date: Fri, 9 Jul 2010 11:39:21 +0200 From: Michael.James@unitymedia.de To: otrs@otrs.org Subject: Re: [otrs] RSS fedd in dashboard Try it on your test system :-) I added it to the beginning of the config.pm file and this worked fine for me. The news Ticker then works ok. ________________________________ Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 11:09 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard ok , i understand, in my browser it appear correctly with the -> Any idea where whe have to add this script in the Config.pm ? Thx ________________________________ From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Fri, 9 Jul 2010 08:41:42 +0000 Subject: Re: [otrs] RSS fedd in dashboard The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," ________________________________ From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/ http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? ________________________________ Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant! http://www.microsoft.com/belux/fr/windows/internet-explorer/ ________________________________ Naviguer en toute sécurité? Téléchargez Internet Explorer 8 avec filtre anti-virus http://www.microsoft.com/belux/fr/windows/internet-explorer/ ________________________________ Internet Explorer 8. Plus rapide, plus sûr et plus simple que jamais. http://www.microsoft.com/belux/fr/windows/internet-explorer/

No i cannot find it in the dashoard parameters. Date: Fri, 9 Jul 2010 13:57:32 +0200 From: Michael.James@unitymedia.de To: otrs@otrs.org Subject: Re: [otrs] RSS fedd in dashboard Open the Options field on the Dashboard, is Heise News listed there? Mine works on OTRS 2.4.7. Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 12:16 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard Hi, I also add it in the begginig of Kernel/config.pm But nothing change in the dashboard :( package Kernel::Config; $Self->{'DashboardBackend'}->{'0415-RSS'} = { 'Block' => 'ContentSmall', 'CacheTTL' => '600', 'Default' => '1', 'Description' => 'Heise Newsticker', 'Group' => '', 'Limit' => '5', 'Module' => 'Kernel::Output::HTML::DashboardRSS', 'Title' => 'Heise News', 'URL' => 'http://www.heise.de/newsticker/heise-atom.xml' }; sub Load { my $Self = shift; # --------- Date: Fri, 9 Jul 2010 11:39:21 +0200 From: Michael.James@unitymedia.de To: otrs@otrs.org Subject: Re: [otrs] RSS fedd in dashboard Try it on your test system J I added it to the beginning of the config.pm file and this worked fine for me. The news Ticker then works ok. Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Freitag, 9. Juli 2010 11:09 An: otrs@otrs.org Betreff: Re: [otrs] RSS fedd in dashboard ok , i understand, in my browser it appear correctly with the -> Any idea where whe have to add this script in the Config.pm ? Thx From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Fri, 9 Jul 2010 08:41:42 +0000 Subject: Re: [otrs] RSS fedd in dashboard The link you posted has been 'changed' by the publishing tool. You can NOT copy and use that script. Wherever you see > you have to change to
WHen I click the link, i see (as an example) $Self->{'DashboardBackend'}->{'0415-RSS'} = { This should be $Self->{'DashboardBackend'}->{'0415-RSS'} = { Från: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] För Trasschaert Karl Skickat: den 9 juli 2010 10:39 Till: otrs@otrs.org Ämne: Re: [otrs] RSS fedd in dashboard Hi, I'm sorry but i don't understand you answer .. What do you mean by "realize that > should be replaced with > ," From: jan.johansson@se.nyklogistics.com To: otrs@otrs.org Date: Thu, 8 Jul 2010 13:02:12 +0000 Subject: Re: [otrs] RSS fedd in dashboard
I've this link in the otrs wiki : http://blog.otrs.org/2010/06/06/additional-rss-feed-in-dashboard/
Just a quick check.. you DO realize that > should be replaced with > , right? Vous utilisez encore Internet Explorer 6 of 7? Mettez à jour maintenant! Naviguer en toute sécurité? Téléchargez Internet Explorer 8 avec filtre anti-virus Internet Explorer 8. Plus rapide, plus sûr et plus simple que jamais. _________________________________________________________________ Surfez sans laisser de traces: téléchargez Internet Explorer 8 http://www.microsoft.com/belux/fr/windows/internet-explorer/
participants (3)
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James, Michael
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Jan Johansson
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Trasschaert Karl