CustomerUsers not visible after upgrading

2 Nov
2004
2 Nov
'04
2:55 p.m.
Hi people, I just did an experimental upgrade from otrs 1.2.x to 1.3.2 and now the customers aren't assigned to the tickets anymore. I did add some extra fields but even when disabling these I still can't see the list of customers in the customeruser panel. When I create a new ticket I can search for a customer and it will find it, but when leaving te field blank the dropdown list doesn't appear. Any hints on where to look? Regards, Jorick Astrego IBM Certified System Administrator - Lotus Notes and Domino Quality On-Line® Hengelosestraat 501 P.O. Box 1414 NL-7500 BK Enschede the Netherlands Phone +31 53 4809090 Fax +31 53 4342040 Internet http://www.qualityonline.com
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Jorick Astrego