Hi Eric, On Sat, Apr 22, 2006 at 06:12:04PM +0200, Eric Veltman wrote:

Is there a newsletter or something like that to keep OTRS users up-to-date on the goodies that the developers are working on ? Where can I find it ?

No, a newsletter or some thing like that is not available. But you can subscribe to the dev list and ask for current state. Also you can see the CHANGELOG file of the cvs tree or 2.0 branch of OTRS.

If there's no such thing ... Does anybody know if OTRS will become less conservative about the use of JavaScript/AJAX technology ?

We think about creating a theme with AJAX but there I can't tell when we start and when it will be finished. Its only a idea now. But we'd be verry happy, if you or someone else in the community would like to support us :).

Usability could be improved a lot by making heavier use of client-side scripting.

FULL ACK. But even if a AJAX interface exists we'll also provide other themes.

Eric

KInd regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!