Hello! Last time i wrote:

I am using ORTS in spanish, but i still get the english "sentence Sent

new password to: whatever@whatever.com" when i request for a new

password in the login page. I tried to translate this sentence in the

/otrs/Kernel/Language/es.pl file but i didn't find it. ¿Can anyone

tell me how can i translate it?

The answer you gave was for the content and subject of the email responding the new password (it helped anyway), but what I need is to change the message that comes up in the login page, the sentence in red color over the username fieldtext that says "Sent new password to: whatever@whatever.com", when i request for a new password in the login page. There is another thing: i tried to change (translate) the text of the status on a ticket from admin.->status, but then when a client Create a new ticket an error comes up. At the bottom of the admin->status page appears this message: "Attention: Take care that you also updated the default states in you Kernel/Config.pm! See also: http://doc.otrs.org/cvs/en/html/state.html", but such page doesn't exist, and I dont know what should i do in the Kernel/Config.pm file to make the changes of the ticket's status work. Thanks! Carlos Andrés Cardona Analista de Informática Centro de Tecnologías de Información y Comunicación Universidad Pontificia Bolivariana Circular 1 No 70-01 Bloque 9 Medellín COLOMBIA Tel: +57 4 415 9006 Fax: +57 4 230 6164 carlos.cardona@upb.edu.co -------------------------- www.upb.edu.co http://www.upb.edu.co/ ------------------------------ UPB 70 años de Transformación Social y Humana