Lightbox HowTo on OTRS

Gerald Young

14 Jul 2012 14 Jul '12

12:21 a.m.

Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

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Michael D. Wood

14 Jul 14 Jul

12:31 a.m.

+1 Thanks for sharing. From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young Sent: Friday, July 13, 2012 8:21 PM To: User questions and discussions about OTRS. Subject: [otrs] Lightbox HowTo on OTRS Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60 http://forums.otterhub.org/viewtopic.php?f=60&t=16302 &t=16302

Michiel Beijen

15 Jul 15 Jul

7:07 p.m.

Hi! On Sat, Jul 14, 2012 at 2:21 AM, Gerald Young wrote:

...

Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

Nice. I had the idea of doing the same but than with PDF.js < https://github.com/mozilla/pdf.js > so you can show PDF attachments inside the browser, provided you have a decent browser. Would be awesome, but did not get to it; if you feel like it, would be great! - Mike

Gerald Young

9:59 p.m.

Michiel, What is in your mind regarding the rendering viewing portal for a pdf? (How do you want the interface to be for a multi-page pdf?) Lightbox ish? inline like scribd? replace current page? New window? On Sun, Jul 15, 2012 at 3:07 PM, Michiel Beijen wrote:

...

Hi!

On Sat, Jul 14, 2012 at 2:21 AM, Gerald Young wrote:

...
Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

Nice. I had the idea of doing the same but than with PDF.js < https://github.com/mozilla/pdf.js > so you can show PDF attachments inside the browser, provided you have a decent browser. Would be awesome, but did not get to it; if you feel like it, would be great! - Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Michiel Beijen

16 Jul 16 Jul

2:52 p.m.

It should just open in a popup. PDF.js renders multi-pages perfectly fine, it is just a nice way of not needing to start Adobe Reader or Document Viewer to read a PDF. See for example: http://mozilla.github.com/pdf.js/web/viewer.html -- Mike On Sun, Jul 15, 2012 at 11:59 PM, Gerald Young wrote:

...

Michiel, What is in your mind regarding the rendering viewing portal for a pdf? (How do you want the interface to be for a multi-page pdf?) Lightbox ish? inline like scribd? replace current page? New window?

On Sun, Jul 15, 2012 at 3:07 PM, Michiel Beijen wrote:

...
Hi!

On Sat, Jul 14, 2012 at 2:21 AM, Gerald Young wrote:

...
Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

Nice. I had the idea of doing the same but than with PDF.js < https://github.com/mozilla/pdf.js > so you can show PDF attachments inside the browser, provided you have a decent browser. Would be awesome, but did not get to it; if you feel like it, would be great! - Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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Gerald Young

3:41 p.m.

I saw that, and I've distilled necessary install to about 5 files, though the example given is a new html page, which may detract from ideal user experience. When you say, "popup", you have to deal with popup blockers. If you go to a web page (unless it's some sort of dtl "action") you remove people from the user experience of OTRS. The question I'm asking is more in lines of, "what's the least messy way of providing the document so people don't feel like they've been kicked out of OTRS and yet their browser (popup blocker) won't be in the way?" In my opinion, it may be more in line with attempting to do this in a lightbox-ish popover, or skinned dtl otrs "action". On Mon, Jul 16, 2012 at 10:52 AM, Michiel Beijen wrote:

...

It should just open in a popup. PDF.js renders multi-pages perfectly fine, it is just a nice way of not needing to start Adobe Reader or Document Viewer to read a PDF. See for example: http://mozilla.github.com/pdf.js/web/viewer.html -- Mike

On Sun, Jul 15, 2012 at 11:59 PM, Gerald Young wrote:

...
Michiel, What is in your mind regarding the rendering viewing portal for a pdf? (How do you want the interface to be for a multi-page pdf?) Lightbox ish? inline like scribd? replace current page? New window?

On Sun, Jul 15, 2012 at 3:07 PM, Michiel Beijen < michiel.beijen@gmail.com> wrote:

...
Hi!

On Sat, Jul 14, 2012 at 2:21 AM, Gerald Young

wrote:

...
...
Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

Nice. I had the idea of doing the same but than with PDF.js < https://github.com/mozilla/pdf.js > so you can show PDF attachments inside the browser, provided you have a decent browser. Would be awesome, but did not get to it; if you feel like it, would be great! - Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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Gerald Young

7 Aug 7 Aug

9:03 p.m.

Mike, So I'm browsing Defaults.pm and see something quite interesting ... # --------------------------------------------------- # # MIME-Viewer for online to html converter # --------------------------------------------------- # # (e. g. xlhtml (xls2html), http://chicago.sourceforge.net/xlhtml/) # $Self->{'MIME-Viewer'}->{'application/excel'} = 'xlhtml'; # MIME-Viewer for online to html converter # (e. g. wv (word2html), http://wvware.sourceforge.net/) # $Self->{'MIME-Viewer'}->{'application/msword'} = 'wvWare'; # (e. g. pdftohtml (pdf2html), http://pdftohtml.sourceforge.net/) # $Self->{'MIME-Viewer'}->{'application/pdf'} = 'pdftohtml -stdout -i'; # (e. g. xml2html (xml2html)) # $Self->{'MIME-Viewer'}->{'text/xml'} = $Self->{Home}.'/scripts/tools/ xml2html.pl'; What could it be? added to Config.pm $Self->{'MIME-Viewer'}->{'application/pdf'} = 'pdftohtml -stdout -i'; then apt-get install poppler-utils and checked a linked pdf. There's an interesting little monitor icon there. click - rendered. Thought that might be of interest to you. On Mon, Jul 16, 2012 at 10:52 AM, Michiel Beijen wrote:

...

It should just open in a popup. PDF.js renders multi-pages perfectly fine, it is just a nice way of not needing to start Adobe Reader or Document Viewer to read a PDF. See for example: http://mozilla.github.com/pdf.js/web/viewer.html -- Mike

On Sun, Jul 15, 2012 at 11:59 PM, Gerald Young wrote:

...
Michiel, What is in your mind regarding the rendering viewing portal for a pdf? (How do you want the interface to be for a multi-page pdf?) Lightbox ish? inline like scribd? replace current page? New window?

On Sun, Jul 15, 2012 at 3:07 PM, Michiel Beijen < michiel.beijen@gmail.com> wrote:

...
Hi!

On Sat, Jul 14, 2012 at 2:21 AM, Gerald Young

wrote:

...
...
Slightly out of the ordinary thing, but I had fun with it ... How to add Lightbox2 to OTRS so when you click on an image attachment, it does that popover effect. http://forums.otterhub.org/viewtopic.php?f=60&t=16302

Nice. I had the idea of doing the same but than with PDF.js < https://github.com/mozilla/pdf.js > so you can show PDF attachments inside the browser, provided you have a decent browser. Would be awesome, but did not get to it; if you feel like it, would be great! - Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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Gerald Young
Michael D. Wood
Michiel Beijen