OTRS Can't connect to imap.gmail.com

Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a
mailbox but when i try to connect it with a Google Account it fails with
the error *Error Message: IMAPS: Can't connect to imap.gmail.com
http://imap.gmail.com. * I also tried it with IMAPTLS but the error is
still same.
I have checked all the security settings in GMail and make them enabled for
less secure apps. I have also googled it but cannot find any clear
information about it.
Has anyone faced with an error like this ?
Thanks a lot.
--
*Gökhan Öner*
*Information Technology*
*Sabancı University*
*E:gokhanoner@sabanciuniv.edu

On Mon, Nov 30, 2015 at 8:44 AM, Gökhan Öner
Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error *Error Message: IMAPS: Can't connect to imap.gmail.com http://imap.gmail.com. * I also tried it with IMAPTLS but the error is still same.
I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it.
Has anyone faced with an error like this ?
Thanks a lot. --
*Gökhan Öner* *Information Technology* *Sabancı University* *E:gokhanoner@sabanciuniv.edu
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
--
*Diego Chacón Rojas*
** E-mail: diego@gridshield.net

Yes ,
IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.
On Mon, Nov 30, 2015 at 4:48 PM, Diego Chacón
On Mon, Nov 30, 2015 at 8:44 AM, Gökhan Öner
wrote: Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error *Error Message: IMAPS: Can't connect to imap.gmail.com http://imap.gmail.com. * I also tried it with IMAPTLS but the error is still same.
I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it.
Has anyone faced with an error like this ?
Thanks a lot. --
*Gökhan Öner* *Information Technology* *Sabancı University* *E:gokhanoner@sabanciuniv.edu
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
-- *Diego Chacón Rojas* ** E-mail: diego@gridshield.net
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Gökhan Öner*
*Information Technology*
*Sabancı University*
*T:+90 (216) 483 91 81 <%2B90%20%28216%29%20483%2091%2081>*
*E:gokhanoner@sabanciuniv.edu

Run otrs.CheckModules.pl in bin directory.
Check Mail::IMAPClient
On Mon, Nov 30, 2015 at 8:52 AM, Gökhan Öner
Yes ,
IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.
On Mon, Nov 30, 2015 at 4:48 PM, Diego Chacón
wrote: On Mon, Nov 30, 2015 at 8:44 AM, Gökhan Öner
wrote: Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error *Error Message: IMAPS: Can't connect to imap.gmail.com http://imap.gmail.com. * I also tried it with IMAPTLS but the error is still same.
I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it.
Has anyone faced with an error like this ?
Thanks a lot. --
*Gökhan Öner* *Information Technology* *Sabancı University* *E:gokhanoner@sabanciuniv.edu
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
-- *Diego Chacón Rojas* ** E-mail: diego@gridshield.net
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Gökhan Öner* *Information Technology* *Sabancı University* *T:+90 (216) 483 91 81 <%2B90%20%28216%29%20483%2091%2081>* *E:gokhanoner@sabanciuniv.edu
*
--
*Diego Chacón Rojas*
** E-mail: diego@gridshield.net

Hi Diego,
We have already installed the module.
Mail::IMAPClient.................ok (v3.23)
On Mon, Nov 30, 2015 at 5:01 PM, Diego Chacón
Run otrs.CheckModules.pl in bin directory.
Check Mail::IMAPClient
On Mon, Nov 30, 2015 at 8:52 AM, Gökhan Öner
wrote: Yes ,
IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.
On Mon, Nov 30, 2015 at 4:48 PM, Diego Chacón
wrote: On Mon, Nov 30, 2015 at 8:44 AM, Gökhan Öner
wrote:
Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error *Error Message: IMAPS: Can't connect to imap.gmail.com http://imap.gmail.com. * I also tried it with IMAPTLS but the error is still same.
I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it.
Has anyone faced with an error like this ?
Thanks a lot. --
*Gökhan Öner* *Information Technology* *Sabancı University* *E:gokhanoner@sabanciuniv.edu
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
-- *Diego Chacón Rojas* ** E-mail: diego@gridshield.net
* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Gökhan Öner* *Information Technology* *Sabancı University* *T:+90 (216) 483 91 81 <%2B90%20%28216%29%20483%2091%2081>* *E:gokhanoner@sabanciuniv.edu
* -- *Diego Chacón Rojas* ** E-mail: diego@gridshield.net
*
--
*Gökhan Öner*
*Information Technology*
*Sabancı University*
*T:+90 (216) 483 91 81*
*E:gokhanoner@sabanciuniv.edu

You also need soms other SSL modules, this is documented May not be easy to configure ;) no_signature Onderwerp: Re: [otrs] OTRS Can't connect to imap.gmail.com Hi Diego, We have already installed the module. Mail::IMAPClient.................ok (v3.23)

Try this: Type: IMAPTLS Username: user@gmail.com Pass:XXXXX Host: imap.googlemail.com On Tue, Dec 1, 2015 at 9:16 AM, Sander Goudswaard < s.goudswaard@westerscheldetunnel.nl> wrote:
You also need soms other SSL modules, this is documented May not be easy to configure ;)
no_signature
*Onderwerp:* Re: [otrs] OTRS Can't connect to imap.gmail.com
Hi Diego,
We have already installed the module.
Mail::IMAPClient.................ok (v3.23)
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Diego Chacón Rojas*
** E-mail: diego@gridshield.net

30-11-2015 16:52 tarihinde Gökhan Öner yazdı:
Yes ,
IMAP enabled at account and i can telnet imap.gmail.com http://imap.gmail.com 993 from cli.
Hi, Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps. YB

On Mon, Nov 30, 2015 at 9:01 AM, Yılmaz Bilgili
30-11-2015 16:52 tarihinde Gökhan Öner yazdı:
Yes ,
IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.
Hi,
Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps.
Google use imaps
--
*Diego Chacón Rojas*
** E-mail: diego@gridshield.net

30-11-2015 17:05 tarihinde Diego Chacón yazdı:
On Mon, Nov 30, 2015 at 9:01 AM, Yılmaz Bilgili
mailto:liste@yilmazbilgili.com> wrote: 30-11-2015 16:52 tarihinde Gökhan Öner yazdı:
Yes ,
IMAP enabled at account and i can telnet imap.gmail.com http://imap.gmail.com 993 from cli.
Hi,
Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps.
Google use imaps
Thank you for the info?
participants (6)
-
Diego Chacón
-
F Rudijanto
-
Gökhan Öner
-
Sander Goudswaard
-
Ugo Bellavance
-
Yılmaz Bilgili