Hello,
When using the GenericTicketConnector's ticket search functionality, it appears as if the "OR" setting for ContentSearch is not being honored. For instance, a SOAP request of the following nature:
http://schemas.xmlsoap.org/soap/envelope/"
xmlns="http://www.otrs.org/TicketConnector/">
soapenv:Header/
soapenv:Body
<TicketSearch>
<UserLogin>username</UserLogin>
<Password>password</Password>
<Body>test</Body>
<Subject>test</Subject>
<ContentSearch>OR</ContentSearch>
</TicketSearch>
Only returns the tickets which have the string "test" both in their body AND in their subject. See https://github.com/ewsterrenburg/python-otrs/issues/10 for more details on tests performed.
I have tested this against OTRS 4.0.15. I don't know what version Jonas Friedmann has used for his test.
* Is this a bug indeed or am I doing something wrong accessing the GenericTicketConnector?
* Is this a known issue (at least I am not able to find it on http://bugs.otrs.org )?
* If not, would I be able to report a bug or is http://bugs.otrs.org strictly moderated?
Thanks in advance,
Erwin Sterrenburg
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Erwin Sterrenburg