
Email filters are not working; I have OTRS in windows using SMTP which works fine. We can email each other using OTRS. But when I set Postmaster filters,... they don’t work. I have them in postmaster filter set up as…. Match Header1: TO ------- Value:agent@xxxxxxx.net Set Header1: X-OTRS-Queue ------- Value: Phone (phone is one of my queues) The emails address itself works fine, but they are not going to the filter queue that I have set up. Any emails that are coming in to agent@xxxxxxx.net are not going to the phone queue. Do I need a pop or IMAP for this? Like I said it’s a true email because we can send and receive email from it. Can you please help? Thanks, -Tony _________________________________________________________________ Going green? See the top 12 foods to eat organic. http://green.msn.com/galleries/photos/photos.aspx?gid=164&ocid=T003MSN51N165...
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Tony Canale