Hello, Is there a way I can hard code customers email format into the LDAP settings in config.pm? I have OTRS authenticating against Active Directory, but unfortunately we don't have users emails saved in theire AD accounts. Everyone's mail is in the same format of firstname.secondname@ourcompany.com, so I'm pretty sure I can define this in the config.pm? I am not familiar with editing Perl, but I'm sure I could edit the following line to allow this? [ 'UserEmail', 'Email', 'mail', 1, 0, 'var' ] Thanks Emily