Having a problem, please help...
To whom it may concern: My name is David Evens and I wanted to use the ticketing program. It seemed to install fine; However, after I tried to close a ticket, I get the following error: No SASL mechanism found at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62 Is there anything I am missing that would cause this error? Thank you for any help on this issue. -David
Matthew David Evens wrote:
My name is David Evens and I wanted to use the ticketing program.
It seemed to install fine; However, after I tried to close a ticket, I get the following error:
No SASL mechanism found
at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62
Is there anything I am missing that would cause this error?
Well, there might be. Did you run /opt/otrs/bin/otrs.checkModules? I don't know what OS you're running, but I have the perl-Authen-SASL package installed. Seems like you're missing something like that. Nils.
participants (2)
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Matthew David Evens -
Nils Breunese (Lemonbit Internet)