Thanks Leonardo! Chee-Ling From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche Sent: Tuesday, October 25, 2011 2:55 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Export FAQ? Hello, You can export the FAQ articles directly from database. They're all in the faq_item table. You could download them to CSV and improve its format by using a spreadsheet app such as excel Regards, Leonardo Certuche www.itconsultores.com.cohttp://www.itconsultores.com.co Medellín, Colombia On 25 October 2011 14:59, Lemp, Chee-Ling mailto:chee-ling.lemp@ualberta.ca> wrote: Hi, I was wondering if it is possible to export FAQ articles and, if so, what format are they in? Thanks, Chee-Ling Lemp --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs