Hello! Question for ya'll, I'd like too have my tickets to put all the notes as text as a list under the ticket. Now its seperated in clickable links wich can be time consuming if u need to get posted on a unknown ticket. I'm looking for like Topdesk does it, Anyone got any idea how this is done, or if it CAN be done?
Hi,
there is an icon on the richt of the ticket, expand view. When you click it,
you get a big list for easy browsing. As an alternative you can eport a
fancy pdf file (print button in otrs)
reagards,
Mayk
On Fri, Dec 11, 2009 at 3:32 PM, Gerrit Tamboer
Hello!
Question for ya'll, I'd like too have my tickets to put all the notes as text as a list under the ticket. Now its seperated in clickable links wich can be time consuming if u need to get posted on a unknown ticket.
I'm looking for like Topdesk does it,
Anyone got any idea how this is done, or if it CAN be done?
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Thanks mayk!
_____
From: Mayk Backus [mailto:mayk@mayk.org]
To: User questions and discussions about OTRS. [mailto:otrs@otrs.org]
Sent: Fri, 11 Dec 2009 15:48:28 +0100
Subject: Re: [otrs] Tickets notes as big list
Hi,
there is an icon on the richt of the ticket, expand view. When you click it, you get a big list for easy browsing. As an alternative you can eport a fancy pdf file (print button in otrs)
reagards,
Mayk
On Fri, Dec 11, 2009 at 3:32 PM, Gerrit Tamboer
participants (2)
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Gerrit Tamboer -
Mayk Backus