How to create CI Item in OTRS ITSM 2.4

Hi Team, I am working on OTRS ITSM 2.4 and I stuck with an issue. I can create CI class but not its instance or its item. Can anyone helpout us in this regards. Thanks and Regards, Ashish Gangani,

Did you assign correct authorization at your profile, i mean, is it in
itsm-configitem
group with admin privileges ?
On Tue, Nov 10, 2009 at 7:51 AM, Ashish Gangani wrote: Hi Team, I am working on OTRS ITSM 2.4 and I stuck with an issue.
I can create CI class but not its instance or its item. Can anyone helpout us in this regards. Thanks and Regards,
Ashish Gangani, ---------------------------------------------------------------------
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participants (2)
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Ashish Gangani
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Marco Vannini