Hi,
Apologies if this is in the archive - I'm struggling to search it.
I want to include the Ticket Number in an Auto Response. The useable
options shows
otrs-bounces@otrs.org schrieb am 30.06.2005 13:09:40: Hi 2,
Hi,
Apologies if this is in the archive - I'm struggling to search it.
I want to include the Ticket Number in an Auto Response. The useable options shows
as the way to do this however when
shouldn't this be just
I try this the response includes the text "
" rather than the ticket number. Can anyone suggest where I'm going wrong? (This is a new install of OTRS 2.0.0 beta2).
Thanks,
Marcus Hopwood Internet Facilitators Ltd
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I want to include the Ticket Number in an Auto Response. The useable options shows
as the way to do this however
when
shouldn't this be just
Hi, On Do, Jun 30, 2005 at 01:30:25 +0200, Volker.Lipper@de.mecglobal.com wrote:
Thanks - that worked - options shown on the relevant page clearly show
though. not in version 1.2.4 the one i'm working with.....
This was a little bug which should be fixed in cvs head soon. Thanks and best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (3)
-
Christian Schoepplein -
Marcus Hopwood -
Volker.Lipper＠de.mecglobal.com