Re: [otrs] Postmaster Cron does not start after reboot
Try restarting crontab and restarting OTRS... That should do the trick! _____ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:otrs@otrs.org] Sent: Mon, 04 Jan 2010 20:50:50 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thank you. I had just noticed that there were two postmaster_email files in my cron folder. On had a ~ suffix on the end and this one has the */5 cron entry in it. I have deleted that file. Just rebooted and run crontab –u otrs –l and I get: “no crontab for otrs”. OTRS is running but I still need to execute ./Cron sh start otrs From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 19:39 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot You can remove it by outcommenting the entry. Just put # in front of the line. # */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null After that restart the OTRS service. That might solve your problem. _____ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:otrs@otrs.org] Sent: Mon, 04 Jan 2010 20:36:17 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thanks for your response. I appear to have two entries in crontab for postmaster_mailbox: */1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null Could this be causing the problem? How do I remove the latter entry? Cheers G.O.B. From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 17:46 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot Check the cronjobs. /opt/otrs/var/cron To see if the cron is running: crontab -u -l otrs Good luck. _____ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org Sent: Mon, 04 Jan 2010 18:40:03 +0100 Subject: [otrs] Postmaster Cron does not start after reboot Hi I am running OTRS 2.4.5 on OpenSUSE 11.1 I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs Is there a way for this to automatically start after a reboot? Thanks. _____ This email message has been scanned and delivered safely by Mimecast. _____ _____ Inbound email scanned by Mimecast. _____ _____ This email message has been scanned and delivered safely by Mimecast. _____ _____ Inbound email scanned by Mimecast. _____ _____ This email message has been scanned and delivered safely by Mimecast. _____
Yes, that does work fine and continues to work ok until the server is rebooted. I then have to manually restart OTRS service (even though it does start automatically) or start the crontab manually. Is it something to do with suse-rcotrs? From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 21:00 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot Try restarting crontab and restarting OTRS... That should do the trick! ________________________________ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:otrs@otrs.org] Sent: Mon, 04 Jan 2010 20:50:50 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thank you. I had just noticed that there were two postmaster_email files in my cron folder. On had a ~ suffix on the end and this one has the */5 cron entry in it. I have deleted that file. Just rebooted and run crontab –u otrs –l and I get: “no crontab for otrs”. OTRS is running but I still need to execute ./Cron sh start otrs From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 19:39 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot You can remove it by outcommenting the entry. Just put # in front of the line. # */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null After that restart the OTRS service. That might solve your problem. ________________________________ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:otrs@otrs.org] Sent: Mon, 04 Jan 2010 20:36:17 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thanks for your response. I appear to have two entries in crontab for postmaster_mailbox: */1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null Could this be causing the problem? How do I remove the latter entry? Cheers G.O.B. From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 17:46 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot Check the cronjobs. /opt/otrs/var/cron To see if the cron is running: crontab -u -l otrs Good luck. ________________________________ From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] To: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org Sent: Mon, 04 Jan 2010 18:40:03 +0100 Subject: [otrs] Postmaster Cron does not start after reboot Hi I am running OTRS 2.4.5 on OpenSUSE 11.1 I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs Is there a way for this to automatically start after a reboot? Thanks. ________________________________ This email message has been scanned and delivered safely by Mimecast http://www.mimecast.co.uk/ . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ________________________________ This email message has been scanned and delivered safely by Mimecast http://www.mimecast.co.uk/ . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ________________________________ This email message has been scanned and delivered safely by Mimecast http://www.mimecast.co.uk/ . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ----------------------------------------------------------------------------------------------------------------------------------------- This email message has been delivered safely by Mimecast. -----------------------------------------------------------------------------------------------------------------------------------------
try a @reboot sleep 600; ./Cron sh start otrs in crontab it starts service after 5 min of last boot On Mon, Jan 4, 2010 at 10:16 PM, Gordon O'Brien < gordon.obrien@mediasquare.co.uk> wrote:
Yes, that does work fine and continues to work ok until the server is rebooted. I then have to manually restart OTRS service (even though it does start automatically) or start the crontab manually.
Is it something to do with suse-rcotrs?
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Gerrit Tamboer *Sent:* 04 January 2010 21:00 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
Try restarting crontab and restarting OTRS...
That should do the trick!
------------------------------
*From:* Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] *To:* User questions and discussions about OTRS. [mailto:otrs@otrs.org] *Sent:* Mon, 04 Jan 2010 20:50:50 +0100 *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
Thank you.
I had just noticed that there were two postmaster_email files in my cron folder. On had a ~ suffix on the end and this one has the */5 cron entry in it. I have deleted that file.
Just rebooted and run crontab –u otrs –l and I get:
“no crontab for otrs”.
OTRS is running but I still need to execute
./Cron sh start otrs
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Gerrit Tamboer *Sent:* 04 January 2010 19:39 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
You can remove it by outcommenting the entry.
Just put # in front of the line.
# */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
After that restart the OTRS service.
That might solve your problem.
------------------------------
*From:* Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] *To:* User questions and discussions about OTRS. [mailto:otrs@otrs.org] *Sent:* Mon, 04 Jan 2010 20:36:17 +0100 *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
Thanks for your response.
I appear to have two entries in crontab for postmaster_mailbox:
*/1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
*/5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
Could this be causing the problem?
How do I remove the latter entry?
Cheers
G.O.B.
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Gerrit Tamboer *Sent:* 04 January 2010 17:46 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
Check the cronjobs.
/opt/otrs/var/cron
To see if the cron is running:
crontab -u -l otrs
Good luck.
------------------------------
*From:* Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk] *To:* Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org *Sent:* Mon, 04 Jan 2010 18:40:03 +0100 *Subject:* [otrs] Postmaster Cron does not start after reboot
Hi
I am running OTRS 2.4.5 on OpenSUSE 11.1
I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs
Is there a way for this to automatically start after a reboot?
Thanks.
------------------------------
This email message has been scanned and delivered safely by Mimecasthttp://www.mimecast.co.uk/ . ------------------------------
------------------------------
Inbound email scanned by Mimecast. ------------------------------
------------------------------
This email message has been scanned and delivered safely by Mimecasthttp://www.mimecast.co.uk/ . ------------------------------
------------------------------
Inbound email scanned by Mimecast. ------------------------------
------------------------------
This email message has been scanned and delivered safely by Mimecasthttp://www.mimecast.co.uk/ . ------------------------------
------------------------------
Inbound email scanned by Mimecast. ------------------------------
------------------------------ This email message has been scanned and delivered safely by Mimecasthttp://www.mimecast.co.uk . ------------------------------
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
Thanks.
I added the following to /etc/crontab :
@reboot sleep 600; /opt/otrs/bin/ ./Cron sh start otrs
After a reboot (and waited for 15 minutes) I still get "no crontab for
otrs"
Running /opt/otrs/bin/ ./Cron sh start otrs manually kicks the crontab
into action.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Marco Vannini
Sent: 04 January 2010 21:26
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot
try a
@reboot sleep 600; ./Cron sh start otrs
in crontab
it starts service after 5 min of last boot
On Mon, Jan 4, 2010 at 10:16 PM, Gordon O'Brien
participants (3)
-
Gerrit Tamboer -
Gordon O'Brien -
Marco Vannini