help about migration to new server
Hi, I've install OTRS 2.4.7 in new machine in debian lenny.(source installation) OTRS 2.04 has been running in an old machine for quite a long time. How can i move the OLD OTRS 2.04 to new one in the new machine? Note that database is using here is postgres in both server. -Ekram
Hi, On 06.05.2010, at 07:49, Ekram wrote:
I've install OTRS 2.4.7 in new machine in debian lenny.(source installation) OTRS 2.04 has been running in an old machine for quite a long time. How can i move the OLD OTRS 2.04 to new one in the new machine? Note that database is using here is postgres in both server.
did you see the UPGRADE file in the root directory of OTRS? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
thanks for reply.. Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so? -ekram On 05/06/2010 11:59 PM, Nils Leideck - ITSM wrote:
Hi,
On 06.05.2010, at 07:49, Ekram wrote:
I've install OTRS 2.4.7 in new machine in debian lenny.(source installation) OTRS 2.04 has been running in an old machine for quite a long time. How can i move the OLD OTRS 2.04 to new one in the new machine? Note that database is using here is postgres in both server.
did you see the UPGRADE file in the root directory of OTRS?
Freundliche Grüße / Kind regards
Nils Leideck
-- Nils Leideck Senior Consultant
nils.leideck@leidex.net mailto:nils.leideck@leidex.net nils.leideck@otrs.com
http://webint.cryptonode.de / a Fractal project
Ekram wrote :
Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so?
Hi Ekram, I suggest to install OTRS 2.04 on the new machine, then import the data and then upgrade to OTRS 2.4.7 on the new machine. Or you could do the upgrade in a virtual machine with a copy of the old system and then import the data to the new machine. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
yap...thats a good idea..Thanks... i will do that and let you know....Alex... -ekram On 05/07/2010 05:18 PM, Alexander Halle wrote:
Ekram wrote :
Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so?
Hi Ekram,
I suggest to install OTRS 2.04 on the new machine, then import the data and then upgrade to OTRS 2.4.7 on the new machine.
Or you could do the upgrade in a virtual machine with a copy of the old system and then import the data to the new machine.
Regards
Alexander
-- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
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participants (3)
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Alexander Halle -
Ekram -
Nils Leideck - ITSM