The solution was in the dynamic field description : http://some.example.com/handle?query= [ % Data.Field1 | uri % ] Replacing Field1 with the LDAP attribute (if this one is already defined in the mapping) Best Regards Alexis De: "Alexis HAUSER" À: "otrs" Envoyé: Mardi 27 Février 2018 10:26:29 Objet: [otrs] using LDAP attribute in a dynamic field Hi, How to use the LDAP uid into a dynamic field ? What I try to do : adding a dynamic field with a link containing the customer uid. i.e. : mysebsite.com/script.cgi?uid= I would like to know in that example what I should use instead of in OTRS to automatically fill this with the username uid. Best regards Alexis --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs