Hi All, I am trying to install otrs with the help of link http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_... . Finally on http://127.0.0.1/otrs/installer.pl, it is giving the error, Software error: Bad address at /opt/otrs//Kernel/System/Log.pm line 229. On line 229 of Log.pm the following is the code, my $String = ''; if ( $Self->{IPC} ) { shmread( $Self->{Key}, $String, 0, $Self->{IPCSize} ) || die "$!"; } Please help. Regards, Ann On Thu, Apr 15, 2010 at 3:05 PM, David Holder wrote:

Hi Ann,

The following article should cover everything you need:

http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_...

Regards,

David

On Thu, Apr 15, 2010 at 10:22 AM, An Me wrote:

...

Hi All,

I am trying to setup a demo otrs in my system. My OS is Ubuntu and have installed perl,postgresql & Apache web server. I didn't find any article explaining the otrs setup in Ubuntu, specifically on 'how to configure apache web server' for the same. Waiting for your replies.

Regards, Ann

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