Thank you David. I think about apache but I'm hope OTRS can do that. No problem, I will play with apache conf files :-) Regards, Le 02/03/2010 12:28, David Heidt a écrit :

Hi Guillaume,

I use the Apache Config for this:

############# <Location />

RewriteEngine On

# Customer Portal deactivated: RewriteRule /customer.pl /index.pl [R=301,L]

</Location> ###############

this leads to the agent login.

you may also use a<Files> container:

############## Order deny,allow Deny from all </Files> #############

Regards,

David

Guillaume Rehm schrieb:

...

Hi all,

Is it possible to disable the customer interface (http://server/otrs/customer.pl) by configuration ? I have renamed customer.pl file but updates recreate it.

Do you have an idea, a solution ?

Thanks in advance.

And OTRS is a great / wonderful product. -- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)

Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg

tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr ------------------------------------------------------------------------

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-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI) Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr