Hi Marco I tried eliminating today's history (cookies, cache, etc) but it still didn't work. This is very annoying because tickets can't be created or modified. Anymore ideas? Thanks so much! María Alejandra Piedra Unidad de Informática y Sistemas de Información IICA (506) 2216-0171 Alejandra.Piedra@iica.intmailto:Alejandra.Piedra@iica.int De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Marco Vannini Enviado el: Jueves, 03 de Junio de 2010 11:02 a.m. Para: User questions and discussions about OTRS. Asunto: [otrs] R: Re: Problems with rich text editor It could be a kinda Ford caching prbl. Did u otrs topo clean your browser first? Il giorno 03/giu/2010 18:59, "Alejandra Piedra" mailto:Alejandra.Piedra@iica.int> ha scritto: Oh I forgot to say that this is happening if I use it with firefox. If I log in using IE it works. Strangest thing, one would think that firefox wouldn't have such problems. Anyway, can anyone help me? Thanks María Alejandra Piedra Unidad de Informática y Sistemas de Información IICA (506) 2216-0171 ... De: Alejandra Piedra Enviado el: Jueves, 03 de Junio de 2010 10:41 a.m. Para: User questions and discussions about OTRS. Asunto: Problems with rich text editor Hi everyone! I'm having some problems with the rich text editor. Today when I logged it jus... --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/