This is the question i'm searching for the answer also. Then one of the members of the group can see others tickets so they can track.. Is there a solution for that? Regards, Sarper 2009/10/27 Денис Кирин

Good day.

Users & Groups & Roles - [ Customer Companyhttp://big.dekam.biz/otrs/index.pl?Action=AdminCustomerCompany] - where can i use this? Can i group Customers by [ Customer Companyhttp://big.dekam.biz/otrs/index.pl?Action=AdminCustomerCompany]?

Best regards.

Denis Kirin

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