Create postmaster filters to look for the mail headers... x-auto-response-suppress x-autorespond precedence or x-precedence with value "auto_reply", "bulk" or "junk" auto-submitted with value "auto-replied" From... http://stackoverflow.com/questions/1027395/detecting-outlook-autoreply-out-o... On 24 June 2013 11:58, KalyanaChakravarthy MP wrote:

Hi All,

OTRS notification system sending customer notification and customer also replying email ticket update is fine. Customer some time set as auto reply like I am out office like some other auto reply . this type auto reply how stop anybody let know

Postmaster filter option I set subject out of office filter and hear set OTRS ignore – yes it is working fine,

Anybody help other way stop the auto reply mails.

Thank you,

Regards,

Kalyana chakravarthy M .P,

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs