I'm having a similar problem. Here's what is appearing in the eventlog when the apache crash happens -- Faulting application httpd.exe, version 2.2.4.0, time stamp 0x45a476e3, faulting module libapr-1.dll, version 1.2.8.0, time stamp 0x45a474a3, exception code 0xc0000005, fault offset 0x0000acf3, process id 0xd2c, application start time 0x01c7f56247b49c8c. In looking at the event logs i see that this crash appears every few weeks. I guess it depends on amount of usage. Perhaps there is an updated release of apache that fixes the problem? I'm running OTRS 2.2.2. On 9/13/07, pri pri wrote:

hi all

i have been working on OTRS for the past 2 months now.

i have been noticing that the apache server keeps failing from time to time.

i changed the max requestperchild parameter. so it does not fail everyday.

but it happens suddenly. can anybody tell me why this is happening. i am using version 2.2.1-001- win 32. and running it on small business server.

if this is a bug in this version. can somebody tell how i can upgrade to the next proper version.

thank you

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