How to change the field "From"in the empty answer ? - otrs - OTRS mailing lists

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How to change the field "From"in the empty answer ?

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Nicolas Motte

20 Jul 2005 20 Jul '05

2:18 p.m.

Hi everybody, When I am in a ticket zoom view and i want to make an empty answer, the field "From" is filled with OTRS System * invalid otrs@localhost (fqdn)! I do not understand why and i do not succeed to change it. Is anyone can explain me ? Thanks. Nicolas

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Christian Schoepplein

21 Jul 21 Jul

9:01 a.m.

Hello, On Wed, Jul 20, 2005 at 10:18:21AM -0400, Nicolas Motte wrote:

When I am in a ticket zoom view and i want to make an empty answer, the field "From" is filled with

OTRS System * invalid otrs@localhost (fqdn)! I do not understand why and i do not succeed to change it.

Go to the admin area and chose emailaddresses. There you can change the default system address, which is set to otrs@localhost by default. Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

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Christian Schoepplein
Nicolas Motte