The mkStats.pl script will do just what you need. You can use it to send stat reports via email. Call it from a crontab entry. See: http://doc.otrs.org/2.3/en/html/x2376.html#stats-mkstats Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, May 22, 2009 at 12:33, Nikolay Yatsyshyn wrote:

Hi all!

I use OTRS for a half year. This is nice system, but I need one feature and can't find it. I need to make daily/weekly/monthly reports and send it by e-mail. I create my own script which maked querries to mysql and generate reports directly from database, but can I get this function via OTRS(something like GenericAgent functions for tickets)? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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