Yes, custom reports would be a great help. Especially reporting on agents productivity, and to identify "problem users". Thank You Erik Mathis -----Original Message----- From: Covert, Jake [mailto:jake.covert@eds.com] Sent: Friday, April 04, 2003 10:33 AM To: otrs@otrs.org Subject: RE: [otrs] Stock Reports Yes Please! -----Original Message----- From: J M [mailto:john_20_28_2000@yahoo.com] Sent: Friday, April 04, 2003 10:23 AM To: otrs@otrs.org Subject: [otrs] Stock Reports Are all the stock reports the one under "Stats" in the admin page? Are there other reports than anyone has built for OTRS? Thanks. _____ Do you Yahoo!? Yahoo! http://us.rd.yahoo.com/finance/mailsig/*http://tax.yahoo.com Tax Center - File online, calculators, forms, and more