Article storage on disk concerning junk mails
Hi, I couldn´t find info wether the corresponding files will be deleted on disk when a ticket is moved to the junk queue and deleted. If that didn´t happen there would be lots of files cluttering up the disk. Anyone got any information? Lars
The junk queue is just a normal queue, I guess. So tickets and attachments
will stay on your system forever. You could very easily create a Generic
Agent job that would delete tickets from the Junk queue, for instance after
they have been in there for a week.
Regards,
--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On Aug 11, 2009 2:54 PM, "Lars Monsees"
The junk queue is just a normal queue, I guess. So tickets and attachments will stay on your system forever. You could very easily create a Generic Agent job that would delete tickets from the Junk queue, for instance after they have been in there for a week.
oh, sorry. I forgot to mention that there already is a job to delete tickets from the junk queue. I know from 2.3 that the tickets are deleted from the DB. I was just wondering wether the files will be deleted, too, when switching to disk storage. Lars
Yes, they would.
Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Wed, Aug 12, 2009 at 12:43, Lars Monsees
The junk queue is just a normal queue, I guess. So tickets and attachments will stay on your system forever. You could very easily create a Generic Agent job that would delete tickets from the Junk queue, for instance after they have been in there for a week.
oh, sorry. I forgot to mention that there already is a job to delete tickets from the junk queue. I know from 2.3 that the tickets are deleted from the DB.
I was just wondering wether the files will be deleted, too, when switching to disk storage.
Lars
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participants (2)
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Lars Monsees -
Michiel Beijen