18 Jul
2011
18 Jul
'11
1:05 p.m.
On Mon, Jul 18, 2011 at 3:54 PM, Rangel Perez Sardinha < rangel@ezvoice.com.br> wrote:
Thank u MArius, but still not working. New ideas?
I had some strange issues similiar to your's when upgrading ITSM packages. Now i am upgrading like that: - set file permissions - restart apache - install one of itsm packages (GeneralCatalog, this one must be the first) - again set file permissions - again restart apache - install another itsm package (ITSMCore, this one must be the second) ... This looks strange, but it works.. By the way I use gentoo linux and source install of otrs. If you are using one of rpm distros and use rpm install, things are different.