Did you check that the default responses for the queues are all set to english varieties? Regards, Phillip Baker LC Host Administrator phil@lchost.co.uk 07793 228080 ----- Original Message ----- From: Mark (Because We Can) To: otrs@otrs.org Sent: Thursday, January 29, 2004 10:08 PM Subject: [otrs] Language problem Hi there.. Been using OTRS for a short while - absolutely fantastic ;-) I have a slight problem. When i click on any of the "compose answer (email)" options that i have setup, for certain users, the header and footer appear in German although I have the defaults set to english. I though this may be something to do with my customer accounts, but have checked that the users are set to use the english language. Any ideas? ------------------------------------------------------------------------------ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/