Thanks, I will try it _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche Sent: lunes, 30 de noviembre de 2009 20:10 To: User questions and discussions about OTRS. Subject: Re: [otrs] agent name in customer interface You mean on CustomerTicketOverview links? I also had the same need so I modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and removed that column, I hope it works for you :) Leonardo Certuche On Mon, Nov 30, 2009 at 1:55 PM, IT easyap wrote: Hai all There is any way of not to present the agent name on the customer interface? (otrs 2.4.5) Regards --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/