Hi What is that number that putting into textbox? If i put 1 does that mean the ticket in this queue will be escalated or unlocked in 24 hours? Regards Ramziddin
That means 1 minute _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov Sent: Saturday, February 03, 2007 4:24 AM To: otrs@otrs.org Subject: [otrs] About Escalation time/Unlock timeout Hi What is that number that putting into textbox? If i put 1 does that mean the ticket in this queue will be escalated or unlocked in 24 hours? Regards Ramziddin
Hi
one more
question unlock timeout is about unlocking locked tickets, is not it?
Regards
On 2/3/07, Maurice James Ny
That means 1 minute
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*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Ramziddin Artykov *Sent:* Saturday, February 03, 2007 4:24 AM *To:* otrs@otrs.org *Subject:* [otrs] About Escalation time/Unlock timeout
Hi
What is that number
that putting into textbox?
If i put 1 does that mean
the ticket in this queue
will be escalated or
unlocked in 24 hours?
Regards
Ramziddin
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participants (2)
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Maurice James Ny -
Ramziddin Artykov