no will give it a try, is there a manpage for thos switches? thx!! * Julian On 14/12/2009 16:17, Marco Vannini wrote:

Have you tried with an explicit switch definition ? I mean with the --something.... :

[root@HMCVR0004 bin]# ./SetPermissions.pl --help bin/SetPermissions.pl <1.10.2.1> - set OTRS file permissions Copyright (C) 2001-2009 OTRS AG, http://otrs.org/ Usage: SetPermissions.pl [--otrs-user=] [--web-user=] [--otrs-group=] [--web-group=] [--admin-user=] [--admin-group=] [--admin-group-writable] [--secure] [--not-root]

On Mon, Dec 14, 2009 at 4:09 PM, Julian Junge mailto:julian.junge@futurlink.com> wrote:

Dear community,

I have a sever problem with my otrs installation, due to a reconfiguration of a server I had to move my otrs home dir from /opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error message once I call it up.

Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied

Try: $OTRS_HOME/bin/SetPermissions.pl !!!

The problem is that executing /./SetPermissions.pl /home/otrs/www/otrs otrs www-data www-data www-data/ only sets the Owner to /OTRS /all the rest stays /NoGroup /whereby I want it to be /www-data/.

Thank You very much for your assitance!!!

--

*

Julian

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