Hello Roy, Thank you. I'll check the next release Regards. El mié., 22 ago. 2018 a las 22:37, Roy Kaldung () escribió:

Hi Alvaro,

...

On Aug 23, 2018, at 12:55 AM, Alvaro Cordero wrote:

I found out that when creating a Ticket Process or using any of the AD, even if I can choose an attachment it does not get attached to the Ticket. I can use a regular note screen and add attachments.

Should be fixed in the next patch level. See https://bugs.otrs.org/show_bug.cgi?id=14014 and https://github.com/OTRS/otrs/blob/rel-6_0/CHANGES.md

- Roy

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-- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* alvaro@gridshield.net