I had this happen when trying to use too new of a distribution. TONS of errors (perl related) were generated, so I assume something is not compatible in the perl modules between OTRS (which also didn't run correctly and generated errors) and the OS-installed modules/libraries/etc. Puked on Fedora 7&8, runs great on 6. John ----- Original Message ----- From: "Andrew Meyer" To: otrs@otrs.org Sent: Monday, January 28, 2008 11:37:09 AM (GMT-0800) America/Los_Angeles Subject: [otrs] extra packages Among the extra packages that come with OTRS that you can install via the Admin Preferences, why do a good amount of them fail to install? Specifically: Calendar FAQ File Manager Survey Time Accounting WebMail Web Watcher Andrew Meyer Unix Systems Administrator 314-787-0681 x39 314-565-0868 (cell) 1300 Hampton Ave. Ste. 200 Saint Louis, MO 63139 http://www.precisionpractice.com/ ____ This communication may contain information that is confidential, privileged or subject to copyright. If you are not the intended recipient, please advise by return e-mail and delete the message and any attachments immediately without reading, copying or forwarding to others.