...or rather usermod: invalid numeric argument 'nogroup' ________________________________ From: Neil Grantham To: Markus Moj ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 15:08:25 Subject: Re: [otrs] OTRS install on CenTOS Linux box It was suggested I use the source archive! OK, making progress, I've untarred and changed the directory to 'otrs' as suggested Next problem! I added user OK with the command useradd -r -d /opt/otrs/ -c 'OTRS user' otrs however usermod -G nogroup otrs gives the error 'invalid numeric argument' Neil ________________________________ From: Markus Moj To: Neil Grantham ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 14:40:37 Subject: Re: [otrs] OTRS install on CenTOS Linux box Hi, First of all, welcome to the linux world :) Second, why do you not use the *.rpm package? http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.7-01.noarch.rpm The command is tar -xzvf *.tar.gz Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: mmoj@timocom.com Internet: www.timocom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489 Neil Grantham ---19.02.2010 15:34:16---Newbie to Linux question! I've downloaded and installed CentOS 5.4 on a 'PC' From: Neil Grantham To: OTRS Mailing list Date: 19.02.2010 15:34 Subject: [otrs] OTRS install on CenTOS Linux box Sent by: otrs-bounces@otrs.org ________________________________ Newbie to Linux question! I've downloaded and installed CentOS 5.4 on a 'PC' I have downloaded OTRS-2.4.7.tar.gz to /tmp I am logged in as root (well default admin user that I set up) I open Applications>Accessories>Terminal It has the prompt admin@localhost I cd to /opt then run the command 'tar xf /tmp/otrs-2.4.7.tar.gz I get loads of Cannot open: No such file or directory What am I doing wrong? Should I login as root for this, then admin for the OTRS install Thanks (be gentle to a Linux newbie) Neil --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscrip

Duh! groupadd nogroup !!!!! ________________________________ From: Neil Grantham To: otrs@otrs.org Sent: Friday, 19 February, 2010 16:50:07 Subject: Re: [otrs] OTRS install on CenTOS Linux box Well, I did a shell command egrep -i "^nogroup" /etc/group and nothing returns Using egrep -i "^*" /etc/group yields all the groups and thus nogroup isn't there. How do I create this with correct permissions? Neil ________________________________ From: Neil Grantham To: otrs@otrs.org; Markus Moj Sent: Friday, 19 February, 2010 15:13:48 Subject: Re: [otrs] OTRS install on CenTOS Linux box ...or rather usermod: invalid numeric argument 'nogroup' ________________________________ From: Neil Grantham To: Markus Moj ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 15:08:25 Subject: Re: [otrs] OTRS install on CenTOS Linux box It was suggested I use the source archive! OK, making progress, I've untarred and changed the directory to 'otrs' as suggested Next problem! I added user OK with the command useradd -r -d /opt/otrs/ -c 'OTRS user' otrs however usermod -G nogroup otrs gives the error 'invalid numeric argument' Neil ________________________________ From: Markus Moj To: Neil Grantham ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 14:40:37 Subject: Re: [otrs] OTRS install on CenTOS Linux box Hi, First of all, welcome to the linux world :) Second, why do you not use the *.rpm package? http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.7-01.noarch.rpm The command is tar -xzvf *.tar.gz Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: mmoj@timocom.com Internet: www.timocom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489 Neil Grantham ---19.02.2010 15:34:16---Newbie to Linux question! I've downloaded and installed CentOS 5.4 on a 'PC' From: Neil Grantham To: OTRS Mailing list Date: 19.02.2010 15:34 Subject: [otrs] OTRS install on CenTOS Linux box Sent by: otrs-bounces@otrs.org ________________________________ Newbie to Linux question! I've downloaded and installed CentOS 5.4 on a 'PC' I have downloaded OTRS-2.4.7.tar.gz to /tmp I am logged in as root (well default admin user that I set up) I open Applications>Accessories>Terminal It has the prompt admin@localhost I cd to /opt then run the command 'tar xf /tmp/otrs-2.4.7.tar.gz I get loads of Cannot open: No such file or directory What am I doing wrong? Should I login as root for this, then admin for the OTRS install Thanks (be gentle to a Linux newbie) Neil --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscrip