Sorry, i didn't explain it correctly. I understood that you want to consult the e-mail's body, so I ask you if you have looked for it in the article table. I hope it helps you. Regards. ________________________________ De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew Enviado el: miércoles, 02 de mayo de 2007 11:42 Para: User questions and discussions about OTRS.org Asunto: RE: [otrs] Hi People sorry, what are you asking? tks ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Salgado Vidal Sent: 30 April 2007 17:34 To: User questions and discussions about OTRS.org Subject: RE: [otrs] Hi People Have you find in the article table? ________________________________ De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew Enviado el: lunes, 30 de abril de 2007 18:21 Para: User questions and discussions about OTRS.org Asunto: FW: [otrs] Hi People Any news on this anyone. Thanks ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Arnold, Andrew Sent: 05 March 2007 13:27 To: User questions and discussions about OTRS.org Subject: [otrs] Hi People I am trying to find out where I can report on info stored in OTRS. I have found the subject heading of a ticket in the MySql DB. (this is in the `title` field in the `ticket` table.) Where can i find the actual e-mail text - the body of the e-mail pls. I have looked at a few ways of getting this info out but cannot find a suitable way of doing it. Anyone please help as I need to have the reporting sorted ASAP. Tks Andrew Arnold IT Support Analyst mailto:andrew.arnold@hammondsdirect.com This message is confidential and may be legally privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person. Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise. HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU. This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan. This message is confidential and may be legally privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person. Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise. HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU. This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan. ------------------------------------------------------------------ This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos Origin group liability cannot be triggered for the message content. Although the sender endeavours to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener informacion confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente. Pueden estar protegidos por secreto profesional Si usted recibe este correo electronico por error, gracias de informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos Origin no se hace responsable por su contenido. Su contenido no constituye ningun compromiso para el grupo Atos Origin, salvo ratificacion escrita por ambas partes. Aunque se esfuerza al maximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no sera responsable de cualesquiera danos que puedan resultar de una transmision de virus ------------------------------------------------------------------
that is exactly what I was looking for, thanks a lot David ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Salgado Vidal Sent: 02 May 2007 11:01 To: User questions and discussions about OTRS.org Subject: RE: [otrs] Hi People Sorry, i didn't explain it correctly. I understood that you want to consult the e-mail's body, so I ask you if you have looked for it in the article table. I hope it helps you. Regards. ________________________________ De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew Enviado el: miércoles, 02 de mayo de 2007 11:42 Para: User questions and discussions about OTRS.org Asunto: RE: [otrs] Hi People sorry, what are you asking? tks ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Salgado Vidal Sent: 30 April 2007 17:34 To: User questions and discussions about OTRS.org Subject: RE: [otrs] Hi People Have you find in the article table? ________________________________ De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew Enviado el: lunes, 30 de abril de 2007 18:21 Para: User questions and discussions about OTRS.org Asunto: FW: [otrs] Hi People Any news on this anyone. Thanks ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Arnold, Andrew Sent: 05 March 2007 13:27 To: User questions and discussions about OTRS.org Subject: [otrs] Hi People I am trying to find out where I can report on info stored in OTRS. I have found the subject heading of a ticket in the MySql DB. (this is in the `title` field in the `ticket` table.) Where can i find the actual e-mail text - the body of the e-mail pls. I have looked at a few ways of getting this info out but cannot find a suitable way of doing it. Anyone please help as I need to have the reporting sorted ASAP. Tks Andrew Arnold IT Support Analyst mailto:andrew.arnold@hammondsdirect.com This message is confidential and may be legally privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person. Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise. HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU. This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan. This message is confidential and may be legally privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person. Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise. HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU. This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan. This message is confidential and may be legally privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person. Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise. HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU. This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan.
participants (2)
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Arnold, Andrew -
David Salgado Vidal