Customer with multiple IDs (Company tickets) function not wok with LDAP

Hi, I would like to use the Customer with multiple IDs (Company tickets) function. I managed to at least a description: http://doc.otrs.org/2.3/en/html/x1638.html I put the config.pm into the LDAP section of the ['UserCustomerIDs', 'CustomerIDs', 'second_customer_ids', 1, 0, 'var','', 0], row, already appear in the second_customer_ids in users manu, but they can't see each other tickets to the company tab. What else should I set? Thank You Krisztian -- Ezen uzenet virusellenorzesen esett at, es virusmentesnek bizonyult.

Take a look at this: http://forums.otrs.org/viewtopic.php?f=60&t=7531
2011/11/5 Márton Krisztián
Hi,****
** **
I would like to use the Customer with multiple IDs (Company tickets) function. I managed to at least a description:****
http://doc.otrs.org/2.3/en/html/x1638.html****
I put the config.pm into the LDAP section of the ['UserCustomerIDs', ' CustomerIDs', 'second_customer_ids', 1, 0, 'var','', 0], row, already appear in the second_customer_ids in users manu, but they can’t see each other tickets to the company tab. What else should I set?****
** **
Thank You****
Krisztian****
** **
** **
** **
-- Ezen uzenet virusellenorzesen esett at, es virusmentesnek bizonyult.
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Hi Gerald Young,
Thank You
I will try it.
Krisztian
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Gerald Young
Sent: Wednesday, November 09, 2011 11:30 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customer with multiple IDs (Company tickets) function
not wok with LDAP
Take a look at this: http://forums.otrs.org/viewtopic.php?f=60
http://forums.otrs.org/viewtopic.php?f=60&t=7531 &t=7531
2011/11/5 Márton Krisztián
participants (2)
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Gerald Young
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Márton Krisztián