email fetch isn't the problem. Email send might be. On Fri, Feb 1, 2013 at 11:51 AM, Alvaro Cordero wrote:

Did you run /opt/otrs/bin/otrs.RebuildConfig.pl and /opt/otrs/bin/ otrs.DeleteCache.pl

Also you migth want to reload your web server and otrs service

Regards

2013/2/1 Baton Jerome

...

Hello,****

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I am new to OTRS, my context is that I’m transferring an OTRS 3.0 to a new machine (there is custom dev for pgp that I don’t master inside).****

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I not only copied the /opt/otrs but also the content of the DB.****

I checked for the dead links to see that some necessary JS was hidden in /etc/javascript-common. ****

This is corrected and the system is working.****

Even email fetching is working J and email tickets get created****

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But I have an issue, rather weird. ****

When open I open a ticket, the browser prompts me to open/save the html of article (which is correct) instead of showing it in the same page.****

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Thank for your help****

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Jerome****

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-- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs