Hi Vijay, Please see this bug report: http://bugs.otrs.org/show_bug.cgi?id=5487 It contains patches for 2.4.x and 3.0.x OTRS, and will be included in OTRS 3.0.6. -- Mike On Sat, Feb 12, 2011 at 8:09 AM, vijay dahiya wrote:

Dear All,

I am using the OTRS 3.0.5 ,while i am closing the ticket i am attaching the File with that . I have set a notification which goes to customer while closing the ticket . Customer is only getting the notification , attachment is not going to him .

Please let me know how can i do this .

Regards Vijay Dahiya

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