I am modifying TicketViewLite.dtl to get a more compact queue listing and am
running into a "problem".
TicketViewLite seems to be called once per ticket..
What I want to do is to display a header such as:
Ticket Queue Date Owner Status.. whatever
And then have, one per line, the ticket data matching the headers.
I've tried to do something like this
if (!headers_done)
{
do_headers ();
headers_done = true;
}
show tickets..
This may not work, I don't know when $Env settings are cleared (if ever), for
several reasons, but it seems like the DTL parser is very sensitive to spacing
and placement of quotes, brackets, etc. I get part of the DTL showing in the
output, and I have *copied* your code verbatim and modified what's being
output.. obviously I'm doing something wrong.
-joho
