Hello out there,
our agents open multiple browser windows to control different queues. Within
this bunch of windows it is sometimes hard to find the queue with your own
locked tickets. So I have had the idea to change the background for locked
tickets (from light blue to light green).
In case you'll find it useful too, I've attached all the diffs. The diffs are
based on CVS from yesterday evening, so it should not be very hard to aply
them. After aplying the diffs, you can control the color in the Config.pm
with the variable $Self->{LockedTicketBackground} = "#d2e8c5";
If this variable is not defined or empty everything is working as before.
I'll hope it's useful
CU Dirk Scheer
--
http://www.scheernet.de/
