September 2005 - dev - OTRS mailing lists

bugFix
by Alex Mihicinac 14 Sep '05

14 Sep '05

Hi all, I think I've splashed a small bug. ~otrs/Kernel/Output/HTML/Standard/AgentTicketQueueTicketViewLite.dtl line <input type="hidden" name="Action" value="AgentMove"> shold change into: <input type="hidden" name="Action" value="AgentTicketMove"> P.S. If I uncomment line "OnChangeSubmit => 1" in Agent.pm nothing happens. I had to force onchange with substituting $Param{MoveQueuesStrg} = '<select name="'.$Param{Name}."\" $Size $Multiple $OnChangeSubmit>"; to: $Param{MoveQueuesStrg} = '<select name="'.$Param{Name}."\" $Size $Multiple onchange=\"submit()\">"; Best regards, Alex

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Question about small patches
by Sébastien Prud'homme 14 Sep '05

14 Sep '05

Hi, I need to develop some small features for my company : - add ticket "ZoomExpand" on/off value in agent preferences - add a link in the AgentTicketZoom page to dynamicaly expand/"unexpand" the zoom (the same way a client can show/hide the closed tickets in its overview page) My question is whether this modifications could be included in the official version of OTRS ?

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Move ticket in (lite) queue view doesn work
by Alex Mihicinac 07 Sep '05

07 Sep '05

Hi all, I've enabled "move ticket" button in Lite version of queue view and when I try to use it, this error occurs: ------------ Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Wed Sep 7 10:22:15 2005 Message: Module 'Kernel::Modules::AgentMove' not found! Traceback (31136): Module: Kernel::System::Web::InterfaceAgent::Run (v1.7) Line: 204 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 Module: (eval) (v1.80) Line: 202 Module: ModPerl::RegistryCooker::run (v1.80) Line: 202 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 168 Module: ModPerl::Registry::handler (v1.99) Line: 30 ------------ How to fix this? And another thing, in previous version of OTRS "move ticket" was working without need to clic "Move" button (just to select new queue from dropdown menu). How can I enable this feature? Best regards, Alex

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