Hi,
a simple question (I think). Is it possible to move CustomerCompany
configurations that are stored into main Config.pm file into a different
file?
What I'd like to achieve is a module that adds some option to the Customer
Company management in OTRS (for example, type of customer, the erp system
they use, and stuff like that. I can easily add this fields in the
customer_company table and mapping fields in Config.pm, but this prevents
me from creating an installable module, because I can't (or at least, I
think I shouldn't) change Config.pm file during the installation of an OTRS
module.
It would be great to create a - let's say - CustomerCompanyConfig.pm in
/Kernel/Config/ or Kernel/Config/Files/ storing details from
CustomerCompany, to avoid tampering with Config.pm file.
I think this is not possible now, am I wrong?
--
*Lynx International Srl*
*Stefano Finetti*
*http://www.lynx-international.com <http://www.lynx-international.com>*
*Lynx International Srl is a part of AXED Group*
Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
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Hi,
I'm trying to bulild an .opm file from a .sopm spec file, but
otrs.Console.pl continues to give me an error without any hint of where I
should look for the problem.
When I launch this command:
su -c "/opt/otrs/bin/otrs.Console.pl Dev::Package::Build
./LynxCustomersAddOn.sopm /tmp" -s /bin/bash otrs
I always obtain:
Building package...
Error: Package cannot be built.
I've double and triple-checked the .sopm file, and it contains all the
mandatory tags as well as all the necessary tags for the module, including
file list and database operations. I've created using an XML editor in
Aptana Studio 3 (syntax highlighting and completion), and it evidences no
errors.
Is there any way to enable a more "communicative" version of the Console
that gives a bit more output to help me understand where in the sopm file
the problem is?
Thanks
P.S.
I can paste the sopm here, but it's quite long so I avoided to do it on the
first post...
--
*Lynx International Srl*
*Stefano Finetti*
*http://www.lynx-international.com <http://www.lynx-international.com>*
*Lynx International Srl is a part of AXED Group*
Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
--
This e-mail and any files transmitted contain documentation which is highly
confidential and intended solely for the use of the individual or entity to
whom they are addressed. All written data and other information in the
documentation is and shall remain the property of the disclosing party. If
you are not the intended recipient you are hereby formally notified that
any disclosure, dissemination, forwarding, storing, copying or use of any
of the information is strictly prohibited and will be legally pursued. If
you received this in error, please contact the sender and destroy the
documentation including deletion of the same from any computer. Thank you.
