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December 2008

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Re: [dev] Huge differences between 2.0.4 to 2.2.4 Upgradepath and the direct way with otrs-schema.mysql.sql
by Darko Palic 03 Dec '08

03 Dec '08

Hello list, Has OTRS lost their developers? Or why are here no responses? I my opinion the database is the major part of the application. It stores all data in it. Here it seems, that the database definition is not consistent between migration and initial install. This is from my point of view one very odd situation. Am I wrong? Best regards, Darko From: dev-bounces(a)otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Darko Palic Sent: Samstag, 29. November 2008 08:22 To: 'Development community of OTRS.org' Subject: Re: [dev] Huge differences between 2.0.4 to 2.2.4 Upgradepath and the direct way with otrs-schema.mysql.sql Hello developer, Is nobody here who has determined this issue? Darko From: dev-bounces(a)otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Darko Palic Sent: Montag, 24. November 2008 14:42 To: dev(a)otrs.org Subject: [dev] Huge differences between 2.0.4 to 2.2.4 Upgradepath and the direct way with otrs-schema.mysql.sql Hello list, First of all: This is not a support request, even if it looks like! I will post my support questions to the users-ML if necessary, but my issue is the point with maybe inconsistent DB-scripts in the distributions. Here my scenario: I am upgrading from otrs 2.0.4 to otrs 2.2.4. And the differences between creating the database via the upgrade path (DBUpdate-to-2.1.mysql.sql, DBUpdate-to-2.2.mysql.sql, DBUpdate-to-2.2.2.sql ) to 2.2.4 and the direct create via otrs-schema-mysql.sql/ otrs-schema-post.mysql.sql are huge. A possible question could be why am I using the old 2.2.4. I have only hosted ubuntus with the default packages. Therefore I can only use ubuntu provided packages. And this is currently 2.2.4. The next issue is, that I wanted to migrate my otrs from 2.0.4 to 2.2.4 from a old to a new server installation/hardware. Therefore I exported my 2 GB huge otrs 2.0.4 DB and imported it on the new server with 2.2.4. Now I was trying to run the migration scripts provided with the 2.2.4 distribution (DBUpdate-to-2.1.mysql.sql, DBUpdate-to-2.2.mysql.sql, DBUpdate-to-2.2.2.sql). This failed. Therefore I thought it was my fault on any previous installation of otrs. And I analysed my way. Here may analysis: - Create a initial DB called initial (attached otrs-initial.sql) with otrs-schema-mysql.sql/otrs-schema-post.mysql.sql from the 2.2.4-tar.gz distribution - Create a migration DB from 1.1.3 to migrate to 2.2.4 called migration (attached otrs-migration.sql) with otrs-schema.mysql.sql (from 1.1.3) and the migration scripts (DBUpdate-to-1.2.mysql.sql, DBUpdate-to-1.3.mysql.sql, DBUpdate-to-2.0.mysql.sql, DBUpdate-to-2.1.mysql.sql, DBUpdate-to-2.2.mysql.sql, DBUpdate-to-2.2.2.sql) As you can see the both databases, which in my opinion should be identical are very very different. I have also attached a migration-script (otrs-initial_migrateInitial_ToUpgradePath.sql) which alters the initial DB to the migration DB. This is only for the purpose to show how huge the differences are. The script itself makes no sense. As a developer I cannot believe, that this can be correct. What have I done wrong? So far the questions from my point as a developer. Now my question, how can I upgrade my otrs 2.0.4 to 2.2.4 with changing the hosted hardware? Best regards, Darko PS: this is a double post, due to no reaction of the ML-moderator! Please answer only on this post.

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