Hello,
I am trying to install and configure OpenTRS on SuSE 7.3 from source.
Now I am at a stage where I cannot login to the system using Login:
root@localhost and password.
I don't know where otrs looks for passords MySQL's users table or otrs' user.
Ia have this message on the /var/log/messages file:
OpenTRS[4427]: [Notice][Kernel::System::Auth] User: root@localhost with wrong
Pw!!!
If otrs is using otrs' user table, how can I change the passowrd?
I have tryed
UPDATE user SET pw=PASSWORD('otrs') where login='root@localhost';
and
UPDATE user SET pw=';trs' where login='root@localhost';
but without success.
Best regards.
Erdal Mutlu