Hi all,
I have successfully made the customers to be authenticated via LDAP. Now
I would like to have the Agent authentication also to be done through
the LDAP. My Config.pm looks like this . Cold some one point how I can
start doing the Agent authentication also through my LDAP.
PD
********************* Begin Congig.pm**********************************
package Kernel::Config;
# --
sub Load {
my $Self = shift;
$Self->{DatabaseHost} = 'localhost';
# Database
# (The database name.)
$Self->{Database} = 'otrs';
# DatabaseUser
# (The database user.)
$Self->{DatabaseUser} = 'otrs';
# DatabasePw
# (The password of database user. You also can use bin/CryptPassword.pl
# for crypted passwords.)
$Self->{DatabasePw} = '************';
# DatabaseDSN
# (The database DSN for MySQL ==> more: "man DBD::mysql")
$Self->{DatabaseDSN} =
"DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
$Self->{Home} = '/usr/share/otrs';
$Self->{CustomerUser} = {
Name => 'COMAT LDAP',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => '192.168.100.160',
# ldap base dn
BaseDN => 'ou=people,dc=comat,dc=com',
# search scope (one|sub)
SSCOPE => 'sub',
AlwaysFilter => '',
# if your frontend is e. g. iso-8859-1 and the charset of your
# ldap server is utf-8, use this options (if not, ignore it)
# SourceCharset => ?utf-8?,
# DestCharset => ?iso-8859-1?,
# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
Params => {
port => 389,
timeout => 120,
async => 0,
version => 3,
},
},
CustomerKey => 'uid',
# customer #
CustomerID => 'uid',
CustomerUserListFields => ['cn', 'mail'],
CustomerUserSearchFields => ['uid', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 1000,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
# show now own tickets in customer panel, CompanyTickets
CustomerUserExcludePrimaryCustomerID => 0,
# add a ldap filter for valid users (expert setting)
# CustomerUserValidFilter => ?(!(description=gesperrt))?,
# admin can?t change customer preferences
AdminSetPreferences => 0,
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite), required,
storage-type, http-[ ?UserSalutation?, ?Title?, ?title?, 1, 0, ?var?, ?,
0 ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1,
'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1,
'var', '', 0 ],
[ 'UserLogin', 'Username', 'uid', 1, 1,
'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 1, 1,
'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'uid', 0, 1,
'var', '', 0 ],
# [ ?UserCustomerIDs?, ?CustomerIDs?, ?second_customer_ids?, 1, 0,
?var?, ?, 0 ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0,
'var', '', 0 ],
[ 'UserAddress', 'Address', 'postalAddress', 1, 0,
'var', '', 0 ],
[ 'UserComment', 'Comment', 'description', 1, 0,
'var', '', 0 ],
],
};
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '192.168.100.160';
$Self->{'AuthModule::LDAP::BaseDN'} = 'ou=people,dc=comat,dc=com';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
# for ldap posixGroups objectclass (just uid)
$Self->{'AuthModule::LDAP::UserAttr'} = 'uid';
# This is an example configuration for an LDAP auth. backend.
# (take care that Net::LDAP is installed!)
$Self->{'Agent::AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'Agent::AuthModule::LDAP::Host'} = '192.168.100.160';
$Self->{'Agent::AuthModule::LDAP::BaseDN'} = 'ou=people,dc=comat,dc=com';
$Self->{'Agent::AuthModule::LDAP::UID'} = 'uid';
# for ldap posixGroups objectclass (just uid)
$Self->{'Agent::AuthModule::LDAP::UserAttr'} = 'uid';
# Customer Authentication
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '192.168.100.160';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} =
'ou=people,dc=comat,dc=com';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
# $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = '';
# $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '';
# $Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'cn=otrsCustomer';
# $Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'uid';
# ---------------------------------------------------- #
}
# ---------------------------------------------------- #
# needed system stuff (don't edit this) #
# ---------------------------------------------------- #
use strict;
use vars qw(@ISA $VERSION);
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');
$VERSION = '$Revision: 1.16 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# -----------------------------------------------------#
1;
*******************End Cofig.pm*****************************************
