Hi,
I have followed the video of Shawn Beasley from Youtube to upgrade from
3.2.6 to 3.2.8.
I get a message when i update the database and Perl
I get the error message while performing the perl update
I get the message " The system cannot find the file specified".
C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program
Files (x
86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql
and if i skip the above part i get the below message for PERL upate
C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl
Migration started...
DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access
deni
ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program
Files (x
86)/OTRS/OTRS/Kernel/System/DB.pm line 253
>> Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1
19:33:5
1 2013
Message: Access denied for user 'otrsadmin'@'localhost' (using password:
YES)
Traceback (676):
Module: Kernel::System::DB::new (OTRS 3.2. Line: 224
Module: main::_CommonObjectsBase (unknown version) Line: 143
Module: DBUpdate-to-3.2.pl (unknown version) Line: 68
Got no DBObject! at C:/Program Files
(x86)/OTRS/OTRS/Kernel/System/SysConfig.pm
line 101.
Step 1 of 10: Refresh configuration cache...
C:\Program Files (x86)\OTRS\OTRS\scripts>
Regards,
