Hello,
I used MySQL and sql statements to directly import users (originally from an access databases).
The users are listed in phone view, but when I choose one of them I get the text "invalid" printed in red next to the textbox.
I have to open the customer in admin view, click on change and save them so I don´t get the error.
I also filled the table "customerpreferences" with data (password encrypted of course - copied from a testuser), but it still doesn´t work.
What do I have to change so that otrs thinks the user has been created by otrs?
btw: An automatic import from e.g. textfiles would be a nice feature.
Lars